Your Trusted IT Partner — Congleton, Cheshire

IT & Microsoft 365 for
Growing Businesses

Enterprise-grade IT solutions tailored for modern businesses. Security, reliability, and support you can count on — from a real UK-based team.

📋
Free Assessment

Business IT Health Check

Discover how your IT infrastructure compares and get personalised recommendations to improve security, efficiency, and growth.

99.9% Uptime
Guaranteed SLA
Fast Response
Quick help when you need it
🇬🇧
UK Based
No offshore call centres
Trusted Technologies
Microsoft 365
Microsoft Azure
TMicrosoft Teams
Windows 11
Microsoft Outlook
SharePoint
Microsoft OneDrive
Microsoft Defender
Microsoft Intune
Microsoft Entra
Microsoft Copilot
Microsoft 365
Microsoft Azure
TMicrosoft Teams
Windows 11
Microsoft Outlook
SharePoint
Microsoft OneDrive
Microsoft Defender
Microsoft Intune
Microsoft Entra
Microsoft Copilot
Why JDM Tech Services

The IT Partner Your Business Deserves

We're not a faceless helpdesk. We're a dedicated UK-based team that gets to know your business inside out.

🤝
Personal, Dedicated Support
You speak to the same knowledgeable engineer every time — no rotating call centre staff, no ticket queues, no runarounds.
Rapid Response Times
We respond fast because we know downtime costs money. Most issues are resolved remotely within the hour, not the day.
🛡️
Proactive, Not Reactive
We monitor your systems 24/7 and fix problems before they affect your team — so you can focus on running your business.
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Transparent Pricing
Simple, fixed monthly pricing with no nasty surprises. You know exactly what you're paying and what you're getting.
What We Offer

Services

Everything your business needs to stay secure, productive, and growing.

🖥️
Remote Support & Monitoring
Quick fixes without the wait.
Fast and reliable remote IT support to resolve issues quickly and keep your business running smoothly. We proactively monitor your systems to catch problems before they impact your work.
Learn more →
☁️
Microsoft 365 Support
Get the most from Microsoft 365.
Full lifecycle management of your Microsoft 365 environment including setup, security, licensing and optimisation. From Teams to SharePoint, we ensure your tools work for you.
Learn more →
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Cyber Security & Hardening
Enterprise security, SMB friendly.
Protect your business with enterprise-grade security controls, device hardening and threat monitoring. We implement defence-in-depth strategies tailored to your risk profile.
Learn more →
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Access Management
Control who accesses what.
Secure user access with Microsoft Entra ID, multi-factor authentication and modern identity protection. Implement zero-trust principles without disrupting productivity.
Learn more →
💻
Endpoint Management
Every device, fully managed.
Centralised device management using Microsoft Intune to keep laptops, desktops and mobile devices secure and compliant. Deploy apps, enforce policies and maintain visibility across your fleet.
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💾
Backup & Disaster Recovery
Your data, always protected.
Reliable backup solutions and disaster recovery planning to ensure your business data is always protected. Regular testing and rapid recovery options give you peace of mind.
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📧
Email Protection
Stop threats before they land.
Advanced spam filtering, phishing protection and email security policies to safeguard business communications. Multi-layered defences keep your inbox clean and secure.
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📡
Network & WiFi Support
Reliable connectivity everywhere.
Business-grade network setup, optimisation and troubleshooting to keep your office connected. From routers to access points, we design networks that just work.
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🇬🇧
UK Based IT Support
Real people, real help.
Friendly UK-based technical support you can rely on whenever you need help. No offshore call centres—just knowledgeable technicians who understand your business.
Learn more →
How It Works

Up and Running in 3 Simple Steps

Getting started with JDM Tech Services is straightforward. No lengthy contracts, no hidden setup fees.

1
Free IT Health Check
We audit your current setup — devices, software, security posture, Microsoft 365 — and give you an honest assessment.
2
Tailored Proposal
We recommend the right plan for your team size and needs, with clear pricing and no jargon. You decide when you're ready.
3
Seamless Onboarding
We handle the transition, set up monitoring, and you're covered — usually within 48 hours. Your team notices the difference immediately.
Microsoft Expertise

Microsoft 365 Services

Complete management of your Microsoft environment — from licences to security.

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Licensing & Tenant Management
We manage Microsoft 365 licensing, tenant configuration and user administration so your business runs smoothly.
We handle the full lifecycle of your Microsoft 365 environment. This includes tenant setup, licence management, user onboarding and ongoing administration. Our goal is to ensure your Microsoft platform runs efficiently, remains secure and scales as your business grows.
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Security & Identity
Protect your organisation with Microsoft Entra, Defender and modern security policies.
We configure and manage Microsoft Entra identity protection, multi-factor authentication, conditional access policies and Microsoft Defender security tools to strengthen your security posture and reduce risk.
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Device & Endpoint Management
Manage laptops, desktops and mobile devices using Microsoft Intune.
Using Microsoft Intune, we securely manage laptops, desktops and mobile devices across your organisation — device configuration, security policies, application deployment and compliance monitoring to ensure every device remains secure.
Client Success

Testimonials

Don't just take our word for it. Here's what our clients have to say about working with JDM Tech Services.

★★★★★
"

John at JDM Tech Services has always provided us with a faultless service. He is always available immediately, and no problem cannot be fixed swiftly and professionally. Whether it's the smaller, regular administrative tasks or the larger projects and solutions that have enabled our business to grow, John has always delivered.

MD
Michael Dynan
Founder
The Assembly Events
★★★★★
"

I've always had a great experience with JDM Tech Services. John is very helpful and extremely knowledgeable, and he always takes the time to explain things in a way that's easy to understand. The support has been reliable and professional, and I feel confident knowing I can reach out whenever I need help.

LM
Laura MacLeod
Creative Head
Creative Head
★★★★★
"

I've had a great experience working with John at JDM Tech Services. He has supported our office team on several occasions and has always been efficient, responsive, and easy to deal with. It's reassuring to know we can rely on him whenever we need support, and issues are always resolved quickly.

DG
Danielle Gunby
Principal Consultant
Elite Search
★★★★★
"

John at JDM Tech Services has been a huge help to our business. His knowledge of Office 365 is excellent, and he provides reliable ongoing support that keeps everything running smoothly. He's always quick to respond, solves problems efficiently, and supplies Microsoft products at very competitive rates.

DG
Dan Goldsmith
Creative Director
Dan Goldsmith Photography
★★★★★
"

We've been really impressed with the service from John at JDM Tech Services. He manages our Office 365 systems, provides responsive IT support, and has helped us with reliable hosting solutions. John is knowledgeable, helpful, and always quick to resolve issues. A great partner for any business needing trustworthy IT support.

TT
Tanya Tween
Art Editor
NU ID Ltd
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Happy Clients
0%
Uptime SLA
<15min
Avg. Response Time
0 yrs
Supporting UK Businesses
Pricing

Simple, Transparent Pricing

Designed for growing businesses. No hidden fees, no long-term lock-in surprises.

Bronze
One-Time Fix
Ideal for businesses that occasionally need IT support or troubleshooting.
From
£200
One-time engagement
  • One-time IT support session
  • Remote troubleshooting
  • Microsoft 365 support
  • Device and software fixes
Request Support
Gold
Fully Managed IT
Complete IT management for growing businesses requiring full support and strategic guidance.
Contact us for a quote
Custom
Tailored to your requirements
  • Everything in Silver
  • Site visits when required
  • Dedicated asset management platform
  • Quarterly IT strategy review
  • Fully managed IT environment
  • Security and compliance management
  • Strategic IT planning
  • Infrastructure management
  • Priority support
Get Started
FAQ

Common Questions

Everything you need to know before getting started.

We aim to respond to all support requests within 15 minutes during business hours. Most remote issues are fully resolved within the hour. For critical outages, we prioritise immediately.

Absolutely. While we're based in Congleton, Cheshire, the majority of our support is delivered remotely — meaning we work with businesses across the UK. For the Gold plan, site visits are included and we can travel where needed.

We work with businesses ranging from sole traders to teams of 50+. Our plans start from just 3 users, making us the perfect IT partner for SMBs and growing companies who want enterprise-level support without the enterprise price tag.

Yes — we handle the transition process carefully. We'll audit your existing setup, liaise with your previous provider if needed, and ensure there's no disruption to your team. Onboarding typically takes 24–48 hours.

Yes. As a Microsoft partner we can supply Microsoft 365 licences at competitive rates, often cheaper than buying direct. We manage the full subscription lifecycle including renewals, additions and removals.

Our managed plans are offered on a rolling monthly basis — no long tie-ins. We believe in earning your business every month, not locking you in. The Bronze one-time plan has no contract at all.

Get in Touch

Ready to Transform Your IT?

Book a free Business IT Health Check and find out exactly where your infrastructure stands — and how we can help it grow. No obligation, no hard sell.

📍 Congleton, Cheshire 🇬🇧 UK-Wide Remote Support ⚡ Typically replies within the hour